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Carlsbad Calvary Account Deletion Policy

 

Purpose: This Account Deletion Policy outlines the procedures and conditions under which Carlsbad Calvary processes account deletion requests to ensure compliance with Google’s requirements and to protect user data privacy.

 

Scope: This policy applies to all users of Carlsbad Calvary's online platforms, including websites, mobile applications, and any other digital services that require user accounts.

 

Policy

  1. User Rights

    • Users have the right to request the deletion of their accounts at any time.

    • Users can request the deletion of their personal data in accordance with applicable data protection regulations.

  2. Deletion Request Process

    • Initiation: Users can initiate an account deletion request through the following methods:

      • Emailing the support team at [support@carlsbadcalvary.com].

      • Using the account settings page on our website or app, where an option for account deletion is provided.

    • Verification: Upon receiving a deletion request, Carlsbad Calvary will verify the identity of the requester to ensure they are the account owner. Verification methods may include email verification, security questions, or other reasonable measures.

  3. Processing the Request

    • Confirmation: Once the user's identity is verified, a confirmation email will be sent to the user acknowledging the receipt of the account deletion request.

    • Data Deletion: Carlsbad Calvary will delete the user's account and associated personal data from its active databases within 30 days of the confirmation email. This includes, but is not limited to:

      • Personal identification information (e.g., name, email address).

      • User-generated content (e.g., posts, comments).

      • Usage data and preferences.

  4. Retention of Certain Data

    • In compliance with legal and regulatory requirements, Carlsbad Calvary may retain certain data for a specified period even after an account deletion request is processed. This may include:

      • Transaction records.

      • Logs necessary for security and fraud prevention.

      • Data required to comply with legal obligations.

  5. Notification of Completion

    • Upon completion of the account deletion process, a final notification email will be sent to the user confirming that their account and associated data have been deleted.

  6. Third-Party Services

    • If the user's data has been shared with third-party services, Carlsbad Calvary will make reasonable efforts to notify these parties of the deletion request. However, Carlsbad Calvary cannot guarantee the deletion of data held by third parties.

  7. Reactivation

    • Once an account is deleted, it cannot be reactivated. Users who wish to use Carlsbad Calvary services again will need to create a new account.

  8. Changes to Policy

    • Carlsbad Calvary reserves the right to update this Account Deletion Policy as necessary to comply with changes in legal requirements or to improve our data management practices. Users will be notified of any significant changes via email or through notices on our website.


Contact Information: For any questions or concerns regarding this Account Deletion Policy, users can contact us at:

 

Compliance: This policy is designed to ensure compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Google's policy requirements for data handling and user account management.

 

Effective Date: This policy is effective as of 12/01/2023.

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